Privacy Policy

Last Updated: 17 Feb 2025

1. Introduction

Welcome to Alpha Prop ("Company," "we," "our," or "us"). Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our website, services, and trading platforms.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Services.

2. Information we collect

Information you provide to us

• Personal identification data such as name, date of birth, nationality, and government-issued identification documents.
• Contact details such as email address, phone number, and mailing address.
• Payment and financial data such as bank details, tax identification numbers, and billing address.
• Account information, including username, password, and trading-related preferences.
• KYC and AML compliance documents and details.

Information collected automatically

• Technical data such as IP address, browser type, operating system, device details, and geolocation data.
• Usage data such as pages visited, time spent on the site, and interactions with our services.
• Trading data such as trade history, account balances, performance metrics, and strategy preferences.

Information from third-party sources

• Trading platforms and financial service providers may share relevant transaction and trading activity data.
• Social media networks may share information if you choose to link them to your account.

3. How we use your information

• To provide and manage services, including account creation, transactions, and withdrawals.
• For legal and regulatory compliance, including KYC, AML, fraud detection, and tax obligations.
• To improve services, personalize the user experience, analyze platform usage, and develop new features.
• To communicate with you about accounts, services, support, and important updates.
• For security and risk management, including unauthorized access detection and account protection.

4. How we share information

We may share information with service providers, trading platforms, payment processors, professional advisers, regulators, law enforcement, or other parties when required to operate the services, comply with law, protect rights, or complete a business transfer.

5. Data retention and security

We retain personal data only as long as necessary for the purposes described in this policy, including legal, regulatory, tax, accounting, and reporting requirements. We use administrative, technical, and organizational safeguards designed to protect personal information.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. Contact us to submit a privacy request.

7. Contact

For questions about this Privacy Policy, contact signup@alphaprop.trading.