Alpha Prop

Privacy

Privacy Policy

Last Updated: 17 Feb 2025

1. Introduction

Welcome to Alpha Prop (“Company,” “we,” “our,” or “us”). Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our website, services, and trading platforms (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Services.

2. Information We Collect

We collect various types of personal information to provide and improve our Services:

A. Information You Provide to Us

  • Personal Identification Data: Name, date of birth, nationality, and government-issued identification documents.
  • Contact Details: Email address, phone number, mailing address.
  • Payment and Financial Data: Bank details, tax identification numbers, and billing address.
  • Account Information: Username, password, and trading-related preferences.
  • KYC and AML Compliance Data: Documents and details required for verification under Know-Your-Customer (KYC) and Anti-Money Laundering (AML) regulations.

B. Information Collected Automatically

  • Technical Data: IP address, browser type, operating system, device details, and geolocation data.
  • Usage Data: Pages visited, time spent on the site, and interactions with our services.
  • Trading Data: Trade history, account balances, performance metrics, and strategy preferences.

C. Information from Third-Party Sources

  • Trading platforms and financial service providers may share relevant transaction and trading activity data.
  • Social media networks if you choose to link them to your account.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To Provide and Manage Services: Creating and managing accounts, enabling transactions, and processing withdrawals.
  • Legal and Regulatory Compliance: Meeting obligations related to financial regulations, AML laws, and tax reporting.
  • Security and Fraud Prevention: Detecting unauthorized access, enforcing trading rules, and preventing fraudulent activities.
  • Marketing and Communication: Sending newsletters, promotions, and updates about our services (with the option to opt-out).
  • Improving User Experience: Analyzing user interactions to enhance our website, trading tools, and customer support.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Payment processors, cloud hosting services, and analytics tools.
  • Regulatory Authorities: When legally required to comply with financial regulations, AML obligations, or court orders.
  • Affiliated Companies: For operational efficiency and service improvements.
  • Trading Platforms: If necessary for executing transactions and processing payments.
  • Marketing and Advertising Partners: With your consent, for tailored promotions and updates.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and protect our rights. Once data is no longer required, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Data Portability: Receive your data in a structured format.
  • Opt-Out of Marketing: Unsubscribe from promotional emails.
  • Deletion Requests: Request data erasure under certain circumstances.
  • Restrict or Object Processing: Limit the way we use your information.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at [Insert Contact Email].

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction, including:

  • Encryption & Secure Storage: Safeguarding sensitive information.
  • Access Controls: Restricting data access to authorized personnel only.
  • Fraud Detection Mechanisms: Monitoring for suspicious activity.

8. International Data Transfers

We may transfer your data to countries with different data protection laws. When doing so, we take appropriate safeguards to ensure the protection of your personal data.

9. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy policies before providing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or through our platform.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Alpha Prop
Email: contact@alphaprop.trading